Privacy Policy:

(Last Updated: 25th February 2025)

Welcome to Genivo International / James Porter Coach. (Genivo). We respect your privacy and are committed to protecting it through this Privacy Policy. This document explains how we collect, use, and protect your personal data when you visit our website and Social Media accounts, and interact with our services, including through Facebook Ads.

1. Information We Collect

We collect various types of personal data, including:

1.1 Information You Provide to Us

- Name

- Email Address

- Phone Number

- Billing Address (if applicable)

- Any other information you provide through forms, sign-ups, or direct communication

1.2 Information Collected Automatically:

When you visit our Website, we may automatically collect:

- Cookies & Tracking Technologies (see Section 6)

- IP Address

- Browser Type

- Pages Visited

- Time Spent on Pages

- Device Information

1.3 Facebook and Third-Party Data

If you interact with our LinkedIn, Facebook Ads, Pixel, or other Meta services, we may receive:

- Data from your Facebook profile (if permitted)

- Engagement data (clicks, views, interactions)

- Ad performance data

2. How We Use Your Information

We use your personal data for:

- Providing and improving our services

- Processing transactions (if applicable)

- Sending promotional and marketing communications (with your consent)

- Retargeting and running Facebook Ads

- Analyzing website traffic and improving user experience

- Complying with legal obligations

3. Legal Basis for Processing (GDPR Compliance)

Under GDPR, we rely on the following legal bases to process your data:

- Consent – When you opt into marketing emails, cookies, or Facebook tracking

- Contractual Necessity – When processing orders or providing services

- Legitimate Interests – Improving our services, preventing fraud, and analytics

- Legal Obligations – When required to comply with regulations

4. How We Share Your Data

We DO NOT sell or rent your personal data. However, we may share it with:

- Service Providers – Hosting, email marketing, analytics, payment processors

- Facebook & Meta Platforms – For ad targeting and tracking

- Legal Authorities – When required by law

5. Facebook & Third-Party Advertising

We use Facebook Pixel and other Meta advertising tools to track and optimise our marketing efforts. Facebook may collect information according to its Data Policy (https://www.facebook.com/about/privacy/).

Your Choices:

- You can opt out of Facebook ad tracking via ‘Ad Preferences’ (https://www.facebook.com/adpreferences/ad_settings)

- Adjust browser settings to limit cookies

6. Cookies & Tracking Technologies

We use cookies to enhance your experience. These may include:

- Essential Cookies – Necessary for website functionality

- Analytics Cookies – Google Analytics, Facebook Pixel, etc.

- Marketing Cookies – For targeted advertising

Managing Cookies

- Modify settings in your browser

- Use tools like Your Online Choices (https://www.youronlinechoices.com/)

7. Data Retention & Security

- We retain your data only as long as necessary for our business and legal purposes.

- We implement security measures to protect against unauthorised access, loss, or misuse.

- However, no online transmission is 100% secure, and you provide data at your own risk.

8. Your Rights Under GDPR.

If you are in the European Economic Area (EEA), you have the right to:

✅ Access your data

✅ Correct inaccurate data

✅ Request deletion (“Right to be Forgotten”)

✅ Object to processing (including Facebook Ads tracking)

✅ Request data portability

✅ Withdraw consent at any time

To exercise your rights, contact us at info@genivointernational.com.

9. Children’s Privacy

Our services are not intended for individuals under 16 years old. We do not knowingly collect personal data from children.

10. Changes to This Privacy Policy

We may update this policy periodically. We encourage you to review it regularly.

11. Contact Us

If you have questions about this Privacy Policy, you can contact us at:

📧 Email:info@genivointernational.com

🌍 Website: genivointernational.com

📍 Address: 15a Stonehouse Lane, Bath, BA2 5DW, United Kingdom